People are far more likely to endure hardship if they feel like they’re getting something out of it. We endure the soreness from a tough workout … Read more
Why Do Reorganizations Often Fail?
The answer to this article’s title rests on a variety of complex reasons, but one factor that is frequently undervalued and dismissed is mindset. Let’s … Read more
The Reason Behind the Great Resignation That No One Is Talking About
Record-high quit rates have business leaders freaking out about The Great Resignation. The phrase itself has become a trending tagline, just like “the war … Read more
Flashback: A Newbie’s Perspective of SourceCon
My first SourceCon conference was the 10-year anniversary event in Austin, TX. I had only learned of SourceCon earlier in the year at a local event in … Read more
If Your L&D Efforts Focus on Skills, You May Have a Problem
If you’ve ever led a cross-functional team at work, chances are you can commiserate with the following scenario: Susana is the leader of a highly … Read more
Stuck in the Middle: The Plight of Average Performers
A critical skill for any leader is taking a middle performer and — through coaching, mentoring, development, etc. — transforming them into a high … Read more
Should White People Do DEI Work?
“I just can’t even, anymore” he sighed, exasperated. “My patience for well-meaning white people has run out. We’re supposed to congratulate white folks for … Read more
The Problems of Digital Body Language
About two years ago, I started hearing one story after the next, all centering on the same theme: miscommunication. I’d been giving keynote speeches and … Read more
Inclusion Is Not Someone Else’s Responsibility
Meet Mark Benton. Mark is vice president of talent management and development at the healthcare giant McKesson. As a Black man, Mark has a valuable … Read more
The Trap of Forced Inclusion
For 20 years, I was married to someone who struggled with depression, despite years of therapy and in-patient care at psychiatric hospitals. At one point … Read more