A critical skill for any leader is taking a middle performer and — through coaching, mentoring, development, etc. — transforming them into a high … Read more
Should White People Do DEI Work?
“I just can’t even, anymore” he sighed, exasperated. “My patience for well-meaning white people has run out. We’re supposed to congratulate white folks for … Read more
The Problems of Digital Body Language
About two years ago, I started hearing one story after the next, all centering on the same theme: miscommunication. I’d been giving keynote speeches and … Read more
Inclusion Is Not Someone Else’s Responsibility
Meet Mark Benton. Mark is vice president of talent management and development at the healthcare giant McKesson. As a Black man, Mark has a valuable … Read more
The Trap of Forced Inclusion
For 20 years, I was married to someone who struggled with depression, despite years of therapy and in-patient care at psychiatric hospitals. At one point … Read more
The Over-Engineering of Leadership Development
Today, if you make the case that people leaders are the critical focus for organizational success, you will meet with little resistance. This represents a … Read more
What Leadership Looks Like Today
Less than 1 in 5 businesses say existing leaders are “very effective” at meeting business goals. What’s more, 84% of companies predict a shortfall of … Read more
The Next Big Challenge for Training Leaders Is Anxiety
Given the suddenness and severity of the pandemic’s onset, a great many learning and development leaders have performed admirably. From transitioning … Read more
4 Ways to Improve Cross-Functional Communication
The weather forecaster issues a tornado warning, so you get out your new flashlight to make sure it’s working in case the electricity goes out. It’s not. … Read more
The Challenge of Measuring Soft Skills
As the use of automation and artificial intelligence ramps up in the workplace, organizations are discovering skills gaps in some unexpected places. … Read more