Smart marketers know that a focused, robust strategy for customer experience (CX) should be a priority. In fact, 67% of large companies report that they … Read more
What It Takes to Become An Agile Organization
To survive, organizations must anticipate, prepare and respond to the challenges of a changing world and evolving workplace. To thrive, organizations must … Read more
Here’s Why Encouraging Work Friendships Is Good For Business
Traditional human capital management fails to create continuous, engaging experiences for the complex modern workforce, instead putting the focus on HR … Read more
Generation Z Is Coming. Will You Be Ready?
Recently at the SHRM conference, I had the pleasure of meeting Heather Bussing’s son, Holden. As we all laughed and joked with this young man, we mentioned … Read more
Your Conference Room Is An Idea Killer
“Let’s get a conference room; I will send out the invites.” As I sat on the call and thought of going to this meeting and dreading the thought of it, I am … Read more
It’s Time For HR to Start Marketing Itself
When most of us think of marketing, we think of promoting a business: brand creation, strategic positioning, social media, advertising, pricing, etc. … Read more
Stop Managing By the Book and Start Innovating
Right now, your company likely has 21st century Internet-enabled business processes, mid-20th century management processes, all built atop 19th century … Read more
It’s Time to Take Company Culture Off the Chopping Block
When financial times get tough for organizations, invariably company culture initiatives are the first to be cut. The view is that these are the easiest … Read more
HR Isn’t Enough If You Want to Be a CHRO
While many HR professionals dream of someday earning the big company CHRO job, few will achieve it. After all, there are only 500 companies in the Fortune … Read more
5 Steps to Knowing and Keeping Your Best People
At the end of the first quarter of 2017, 45% of small businesses reported that they were unable to find qualified applicants to fill job openings. Our own … Read more