For many charities, the most important day of the year isn’t Thanksgiving, but the fifth day after it – a day that since 2012 has become known as … Read more
Satisfaction surveys won’t solve attrition – but better use of existing data will
It’s something of a marketing truism that if you want to know how customers feel about a product or service, the best way to do it is simply by asking … Read more
Recruiting Is Losing Relevance — Sort Of
For the first time in a while, talent acquisition is no longer the No. 1 concern for HR leaders. In fact, it has fallen to near the bottom of the priority … Read more
How better employee surveys could boost retention
Some of you may well have read a recent report from Leadership IQ that reveals only 22% of companies are having success with their employee engagement … Read more
Want to retain frontline staff? Get to know them
We all know quitting is becoming contagious. The 2022 Deskless Report found 42% wanted to do just this (up from 36% in 2021), and all around the country, … Read more
How to grab people’s attention with HR analytics
Being an analytics professional carries with it several occupational hazards. I tend to find that one of the main ones is the experience analysts have of … Read more
Could your contractors be classed as employees?
Q: When is an employee not an employee? A: When they’re a contractor. For years things were literally as simple as that. As someone who gave their services … Read more
Don’t think Zoom solves appearance-based bias
In the last two and a half years, employees haven’t just slipped effortlessly into hybrid working [McKinsey finds 58% of US workers say they work remotely … Read more
Tough leadership can be successful – but only with two key ingredients
If I were asked to describe the dominant style of leadership in workplaces today, I would have to conclude that most employ what I would regard as a pretty … Read more
Calling time on traditional talent management
In the world of HR, we’ve all become familiar with (and perhaps increasingly oblivious), to easy-to-grasp, catch-all terms. Take ‘talent management’ – a … Read more