By now, we have all noticed the overwhelming trend to ditch performance rating scales and instead, have performance appraisals and performance management … Read more
Do You Remember Everything You Did In 2016?
Recognize This! – Technology can help us look back at all we have done over the year, celebrating accomplishments and increasing our sense of meaning and … Read more
5 STAR Employee Retention Tips
Here are the five major motivators of STAR* employees, no matter their age/generation: Opportunities to learn and grow Being a valued member of a … Read more
Your Performance Management Process Has to be Uniquely Yours
A recent review of performance management methods asked the question: what do the best performance management processes have in common? After reading the … Read more
3 Steps to Making Feedback A Habit
The strongest way to make a new culture stick is by transforming new behaviors into regular habits. To really make feedback a part of your culture, follow … Read more
Real Leaders Are Self-Aware
I listened intently as one of my executive leaders had to take a call from a key client. Evidently things had gone sideways and the client was frustrated … Read more
Smaller Companies Are Just Better At Performance Management
Although my professional experience is in very large organizations, we now work with smaller clients. This work has helped to change my paradigm about … Read more
A 5-Hour Day Works For This Company, Can It Work For You?
The American workforce has become lazy. I estimate, conservatively, that knowledge workers are four times as efficient as they were 20 years ago. That’s … Read more
Forget Customer Experience, It’s All About the Employee Experience
“Taking care of the customer is our number-one priority.” “The customer is always right.” At least that’s what I’ve always been told. And I’ve practiced … Read more
Is Your Culture the One You Want?
What’s the condition of your organization’s culture? Every organization has one. From a small business to a multi-national, it’s got a culture. From a team … Read more