In business, you need to be ready for anything: unexpected delays, unmet expectations, problems with customers. Sometimes, your employees can become … Read more
Personal Trust? It May Just Be a Leader’s Most Important Tool
Which is more important to establishing credibility: trust or competence? The answer may surprise you. As a veteran executive search consultant and a … Read more
Maybe What We’re Hearing Is Engagement Doesn’t Matter After All
When Gallup released the most recent State of the American Workforce Report, the engagement news was not good. Here’s what the report said: Currently, 30 … Read more
Defining Employee Engagement: It Helps if You Can See It in Action
One of the most common questions I’m asked is, “how do you define employee engagement?” There’s the technical definition – employee understanding of … Read more
Workplace Loyalty? Here’s the New Way It Can Work on the Job Today
When I hear people speak about how proud they are to be a loyal employee, I want to cringe. Be loyal to yourself, your partner, close friends, family and … Read more
The New I-9 Form: How to Navigate the Long Path to Compliance
Released in May 2013, the long-anticipated revised version of the Form I-9 has brought several changes to the way employees complete the I-9 process and … Read more
When It Comes to Managing Millennials, Don’t Believe the Myths
One of the enduring myths about Millennials in the workplace (employees aged 18-30) is they are overly entitled, needing feedback and praise at every turn … Read more
Weekly Wrap: If You Have to be Laid Off, It Helps If You Worked at Boeing
Nobody in their right mind wants to be laid off, especially now that unemployment benefits that were expanded due to the Great Recession are returning to … Read more
Are You Really Winning the War For Talent Retention?
Losing hurts – especially when it’s the other person who decides to move on. “Regretted turnover” is a metric that some companies now use to track how many … Read more
What We Really Need From Employees – and Leaders – in the Future
In the 16th century, when philosopher Francis Bacon proclaimed “knowledge is power,” his contemporaries likely believed he was onto something. What no one … Read more