“Before I would go into a room and make sure it was clean. Now I look for an opportunity to WOW my guest.” That was a statement from a housekeeper in Hong … Read more
Are You Ready to Handle Political Tensions In the Workplace?
More than a quarter of HR professionals are already reporting an increase in workplace political volatility compared to previous election seasons, … Read more
What It Takes to Build a Place People Want to Be
Modern leadership may be as much about authenticity of task or place as it is about what the leader thinks or does, suggests Rob Goffee and Gareth Jones in … Read more
The Touchy Subject of Dress Codes and Conduct
When dealing with employees who are relatively new to work – from their first part-time job to their first full-time opportunity, it’s vitally important to … Read more
NLRB is Protecting More Employees Making Derogatory Statements
More and more employers, union and non-union alike, are getting ensnared in efforts by the National Labor Relations Board to aggressively expand employee … Read more
Hiring Wisdom: Resolving Workplace Conflicts
According to recent reports, managers spend over 35 percent of their time dealing with workplace conflict. So, once it’s begun, how do you stop the wars … Read more
HR’s Role In Technology Disruption
It’s a modern business reality that if you’re not the disruptor, you’re at risk to be disrupted. The last thing any company wants is to replicate … Read more
Grit Can Help You Turn Failures Into Success
Staying on the treadmill is one thing. But getting back on the treadmill the next day, eager to try again is, in my view, even more reflective of grit. … Read more
Be Selfish to Get Ahead
From the time we’re old enough to understand what our parents are saying to us, we’re told that being selfish is a bad thing – that you should share your … Read more
5 Challenges Every HR Professional Faces
The modern HR industry brings with it an entirely unique set of opportunities to set the eyes of every hire manager sparkling. But with these prospects … Read more