Janet wore a smile from the nose down; her eyes bore daggers. If I offered a Friday afternoon off for having finished a big project early, she “wished” it … Read more
How Bullies and Barbarians Can Ruin Your Workplace Culture
A friend and I were sharing “speaker war stories” recently, prompted by his jaw-dropping experience earlier that week. Here’s what happened… Just as my … Read more
A Handy 5-Step Formula to Resolve Conflict with Your Employees
When rules are broken in situations that don’t call for immediate termination, gain your composure and think “Open The Front Door Now.” This is the … Read more
Open Offices? They May Actually Be Damaging Employee Productivity
Compensation and benefits covers a lot of ground. Can we consider it to also, well, literally cover ground? I’m asking this after a recent dinner with … Read more
Good Leaders Need to Have Good Manners, Too
We are at our best with those random acts of kindness to strangers. Co-workers and family members don’t fare so well. The reasons vary: We take them for … Read more
HR Roundtable: How to Handle and Cope With Workplace Behavior
The October HR Roundtable in Cincinnati gathered to discuss a factor of the workplace which is too often overlooked. What is that factor? Behavior. The … Read more
The Keys to Coping With Bully Behavior in the Workplace
The phrase workplace bully holds many meanings and comes in many forms. Just about every office has one – that person who makes life around the office … Read more
The Problem With Employee Behavior Assessments (or, Why HR Fears Them)
What do you do when fear has you paralyzed and it’s preventing you from taking steps that your job demands? Most self-help gurus I’ve read would probably … Read more
The Complicated Dynamics Behind Workplace Bullying
I just didn’t want to go anymore. She made it nearly unbearable. It didn’t start off that way, though. When we first started working together as colleagues … Read more
Dying to Work, or Why Great Workplaces Are Healthy Workplaces
Work can be sickening. Literally. During an appearance at the recent Great Place to Work annual conference this month n New Orleans, Stanford business … Read more