For two weeks now we have been deeply engrossed in Marlene’s recruiting dilemma. Many of you have responded to the case study I posed on our mythical … Read more

Last week I presented a case describing the plight of a recruiter new to her organization and facing several challenges. She was tasked with hiring 200 … Read more

Marlene was faced with a challenge. Twelve days ago she had been hired into a new company to work with a hiring manager who had about 200 call center … Read more

Last week I discussed a number of trends that I see emerging as we move into this year. This week I will touch on the remaining trends as listed in the … Read more

The past twelve months have challenged the recruiting profession as much as they have challenged the organizations we work for. The changes that … Read more

Customer service levels in the corporate recruiting environment have fallen to new lows ó if that is even possible ó given my conversations … Read more

In a medley of graphs and words, this week’s article and next week’s will paint your own self-portrait of the state of recruiting, April 2002, … Read more

This article is the fifth and final in a series of articles that covers how human capital management has changed dramatically during the last several … Read more

This article, the fourth in a series, covers how human capital management has changed dramatically over the last several years. This series of articles is … Read more

The high value of human capital to today’s corporations is clear, and crystallized in one new principle: a skilled workforce is a cash multiplier. … Read more