Frontline employees have always been the backbone of businesses, and that is especially clear during the Covid-19 pandemic. But despite the crucial roles … Read more
Stop Ignoring Introverts During Training
Our society has a way of giving attention to those who are comfortable with speaking up. But in striving to become more inclusive, we need to engage with … Read more
The Traditional Approach to Sales Motivation Is Broken
A strong sense of purpose creates more meaning in life, improves health and leads to greater satisfaction from work. Yet there’s a problem: At many … Read more
What You Need to Know to Avoid Covid-Related OSHA Penalties
Despite widespread commentary regarding the lack of Covid-specific regulatory rules in the workplace, the Occupational Safety and Health Administration … Read more
Are Diversity Efforts Stifling Employees of Color?
During the alarming reality of Covid-19, another major pandemic has further unsettled the world: racism. And as the Black Lives Matter (BLM) movement has … Read more
Cultivating a Culture of Curiosity
Curiosity is not just an emotion. It’s a behavior. In her fascinating article, “Curiosity: The Super-Power We Might Have Overlooked,” author Elizabeth … Read more
Do You Have Executive Presence?
At a SHRM mega-session years ago while speaking on the topic of executive presence, I included an audience demonstration about the body language aspect of … Read more
The Failure of Time Management Training
As an HR professional, you may often hear complaints from managers about decreasing employee efficiency, a challenge that’s generally rooted in people … Read more
Handling Hecklers in the Cheap Seats — Virtual and Otherwise
You have 60 seconds to name all the movies that include a scene like the following: The heroine (or hero) is standing in front of a gathering of … Read more
Half of Employees Want Mentorship — Too Bad They Aren’t Getting It
When a crisis hits, fear and panic are two emotions that tend to run high in workplaces. It makes sense. Between budget cuts, hiring freezes, furloughs, … Read more