The new best-selling book Think Again, from organizational psychologist and Wharton professor Adam Grant, calls on all of us to apply the scientific method … Read more
Your Tech Is As Biased As You Are
Unconscious bias not only affects hiring decisions — it also affects hiring systems, data, and processes. For example, in 2014, Amazon engineers built an … Read more
HR’s Responsibility to Combat Anti-Asian Bias
In response to the undeniable spike of violence, harassment, and other hate directed at Asian Americans (Chinese Americans in particular), many … Read more
How to Hire, Develop, and Fire Salespeople
A key part of a sales leader’s role is to hire, develop, and retain salespeople. Over the course of my career I have hired more than 150 sellers. I have … Read more
It’s Not True That Managers Are the Biggest Drivers of Employee Engagement
We’ve all heard that managers are the primary drivers of employee engagement, but that’s not true. And once you see why that tired platitude is wrong, … Read more
SMART Goals Are an Excuse to Be Mediocre
SMART goals have been a fixture in corporate life for more than 50 years, but you’ll rarely see successful CEOs use that approach. Chief executives … Read more
A Q&A With LinkedIn’s Workplace Learning Report Editor
Soft and transferable skills are all the rage now. It’s as if organizations are waking up to their importance in building a better workforce. Of course, … Read more
Can Tech People Thrive in Non-Tech Roles?
The World Economic Forum recently estimated 133 million new jobs will be created by 2022 to help meet the demands of digital transformation. That’s a … Read more
Coaching With Feedback That Actually Works
Ask any manager what they dislike most about their job, and they’ll respond quickly with something like: “Giving negative feedback” or “Coaching poor … Read more
Why Learning Programs Fail
To adapt to the changes brought about by the convergence of a worldwide health crisis, a large-scale transition to remote work, and the ever-increasing … Read more