HR leaders are generally considered among the nicest leaders. Compared to other areas, like finance, operations, or sales, HR leaders are more likely to … Read more
When Retention Becomes the Enemy of Recruitment
In some circles, employee retention is considered the holy grail of a healthy, happy, and productive workforce. I suppose it’s a logical conclusion, … Read more
How to Demonstrate Your Value as a People Leader
There is an all-too-common perception of a company’s people team being a cost center. Leaders who continue to hold that mindset clearly don’t understand … Read more
Warning: Your One-On-Ones Are Failing
One-on-one meetings between managers and employees should be a required activity for every leader. This conversation is the fastest and least expensive … Read more
Why Companies Fail to Innovate
Leaders are obsessed with innovation. Becoming more agile and innovative are among CEOs top priorities. Why, then, do so many companies fail to innovate? … Read more
The Infusion of Science Into HR
The new best-selling book Think Again, from organizational psychologist and Wharton professor Adam Grant, calls on all of us to apply the scientific method … Read more
Your Tech Is As Biased As You Are
Unconscious bias not only affects hiring decisions — it also affects hiring systems, data, and processes. For example, in 2014, Amazon engineers built an … Read more
HR’s Responsibility to Combat Anti-Asian Bias
In response to the undeniable spike of violence, harassment, and other hate directed at Asian Americans (Chinese Americans in particular), many … Read more
How to Hire, Develop, and Fire Salespeople
A key part of a sales leader’s role is to hire, develop, and retain salespeople. Over the course of my career I have hired more than 150 sellers. I have … Read more
It’s Not True That Managers Are the Biggest Drivers of Employee Engagement
We’ve all heard that managers are the primary drivers of employee engagement, but that’s not true. And once you see why that tired platitude is wrong, … Read more