I was in a board meeting when a sales manager was asked the cost to procure each new account. Her answer was: “It depends. Do you want the $15,000 answer … Read more
If Time Is So Valuable, Why Aren’t You Tracking It?
Most executives are accustomed to tracking a wide variety of variables that affect our organizations: capital expenditures, return on investment, … Read more
When You Say ‘Yes,’ You Also Say ‘No’
Note: The following post is an excerpt from Michael Bungay Stanier’s The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever, … Read more
Building a Workplace Culture of Trust: Yes, Technology Can Help Cultivate It
Second of two parts More and more organizations are recognizing the benefits of sharing data and giving direct control – not only to managers, but to the … Read more
Getting a Handle on Our Most Irreplaceable Workplace Resource
It’s that time of year – New Year’s resolution time. How many of us set resolutions with every good intention to follow through, but after a few months bad … Read more
The 3 Ways That Co-Workers Waste Everyone Else’s Time
“Much talking is the cause of danger. Silence is the means of avoiding misfortune. The talkative parrot is shut up in a cage. Other birds, without speech, … Read more
Want A Competitive Advantage? Get Your Team To Make Faster Decisions
Editor’s Note: Readers sometimes ask about past TLNT articles, so every Friday we republish a Classic TLNT post. Can your team make a decision? I was … Read more
5 Better Things to Do Than Have Status Meetings
What’s a good staff meeting? This is such an important topic that any effective manager needs to really get it right. Here are some questions I get: What … Read more
Get Rid of These 10 Undercover Time-Wasting Over-Workers
Recruiters are always wondering how we’re able to respond so quickly on a national basis. Believe it or not, we work regular hours. I learned the … Read more
How to Say No When They Ask “Got a Minute”
Got a minute? The fact is, unless you are a great rarity today, you not only don’t have a minute, you have a yawning deficit of minutes. There is work … Read more