Who in your organization has the most direct impact on how your customers perceive the company? This, of course, varies by industry, but it’s rarely ever … Read more
Company Values? You Really Need to Live Them — or Leave
Not too long ago, I was thrilled to see a stark and riveting example of a CEO fearlessly leading culture change in his organization – Antony Jenkins, CEO … Read more
Don’t Count on Compensation (or Raises) for Employee Engagement
Let’s be honest with each other and – more importantly – with our employees. Raises during the last several years have not even covered cost of living … Read more
How Fiefdoms Destroy Company Culture (and What You Can Do about It)
Recently, I had breakfast with a friend, Martha. As friends do over coffee and pastry, we filled each other in on the latest happenings in our work and … Read more
Is Your Recognition Program a Joke? (Like the NFL Pro Bowl?)
Did you even notice that the NFL Pro Bowl, a massive recognition program, was played last Sunday in Hawaii? Maybe that’s because you have been … Read more
Goodies and Gimmicks Won’t Get You a High-Performing Workforce
A while back, I was doing a public program on how to keep employee morale high and shared my “Forget the Goodies, Gimmicks, and Gala Events Approach to … Read more
Keeping Future Leaders Where They’ll Do Most Good – Inside the Company
Last week, I discussed how to identify current and future leaders inside your company. The tactics include observing colleague interactions and basic … Read more
Want to Hire Great Employees? Why Not Focus on Keeping Them Instead?
We all want people on our team who work hard, work smart, work together, and make work fun. But have you actually considered what you’ll do once you have … Read more
What Motivates Employees to Stay? It’s Mostly About the Pay
Sometimes, the simplest and most logical answer that makes the most sense. So it is with CareerBuilder‘s latest survey that digs deep into just what … Read more
Employee Engagement’s Ultimate End Goal? It’s to Transform the Culture
I’ve written before that employee engagement isn’t an “initiative” and it most certainly isn’t a “survey.” Yes, surveys and planning are part of the … Read more