I’m not a big fan of over-generalizing the characteristics of the different generations in the workforce. It’s just too easy to say “Millennials are … Read more

I’m not a big fan of over-generalizing the characteristics of the different generations in the workforce. It’s just too easy to say “Millennials are … Read more
The Workforce Institute at Kronos, where I am a member of the board, has an eye-opening report on the cost of wasted time at work. The $687 Billion … Read more
Last month I wrote about the new Gallup report, State of the American Workplace, and discussed some of its broader findings. This week, I’m digging … Read more
Every employer has their own idea of a dream team, but most will agree it would consist of employees who are passionate about their careers, put forth … Read more
“When it is obvious that a goal cannot be reached, do not adjust the goal; adjust your course.” —attributed to Confucius When available, I enjoy watching … Read more
If business leaders refuse to settle for second best in consumer satisfaction, then it should also be unacceptable to hold back from becoming one of the … Read more
The American workforce has become lazy. I estimate, conservatively, that knowledge workers are four times as efficient as they were 20 years ago. That’s … Read more
Strong employee engagement is one of the most important assets of a successful company. Unfortunately, most businesses do not invest as much time and … Read more
Recognize This! – Motivating employees requires more than compensation, which can create “prisoners.” Instead, companies need to emphasize a richer … Read more
Work martyrs are popping up in all industries. When you’re in an industry already known to be demanding, like medical sales, these martyrs could be ruining … Read more