Every business and staff member go through tough times that might lead to distractions, a drop in motivation or a change in priorities. The only certainty … Read more
How to Use Data to Improve Customer Service Performance
The relationship between increased employee engagement and a company’s revenues are strong. Multiple studies, including research from Gallup, have found … Read more
The Amazing Effect of “Thank You” on the Job
Happy employees are more productive than unhappy employees. That’s a no-brainer, and we all know that. Every company tries every day to create an … Read more
6 Steps to a More Effective Performance Management Program
Traditional methods of managing performance aren’t working anymore. Companies are moving away from traditional performance management tools, like … Read more
Purpose, People and Process: The 3 P’s of Effective Performance Management
Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the previous 12 months. We’re reposting each of the top 30 … Read more
Best Practices In Starting a Continuous Performance Program
Ongoing performance check-ins are shaping the future of talent management. Held weekly between managers and their direct reports, these brief meetings – … Read more
Best of TLNT 2017: Your High Performers Are Watching How You Treat Low Performers
Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the previous 12 months. We’re reposting each of the top 30 … Read more
The Next Step In Performance Management Is to Be Comprehensive
In past years, annual performance reviews were deemed necessary to ensure fair labor practices and standardizing pay and performance. However, in recent … Read more
Is Cultural Alignment Even Possible?
“Culture is everything people do.” — Unknown There are over 58,000 results when you Google “cultural alignment.” I will save you the reading time and … Read more
Surprising Research Says Negative Feedback Is Effective (and We Might Even Prefer It)
Few people like hearing bad news about themselves. Getting a tough performance review or being called out for a mistake challenges our status and triggers … Read more