A few months ago Amtrak faced the worst train accident to ever hit the northeast corridor. Though still under NTSB investigation – it is likely that no one … Read more
5 Better Things to Do Than Have Status Meetings
What’s a good staff meeting? This is such an important topic that any effective manager needs to really get it right. Here are some questions I get: What … Read more
The Dangers of Data, Part 1
I have been using data to guide decisions for a long time, and I have made a ton of mistakes in analyzing that data that has led to bad results. There’s a … Read more
Leadership 101: Do Your Daily Interactions Command Respect and Trust?
I had a recent interaction that got me thinking about how people show up in the world so differently, and how the way we show up tells others about who we … Read more
Trying to Copy Another Culture, Like Zappos? How’s That Working Out?
I want our company to be just like Zappos! No you don’t. First, Zappos has a very strong culture, of which, most people couldn’t handle or wouldn’t like. … Read more
6 Ways The Best Leaders Innovate and Bring Great Ideas To Life
Ideas are incredibly valuable assets for leaders and for organizations. One of the most effective competitive strategies you can leverage is to improve … Read more
How to Increase Productivity — Even When You’re Not Leading the Team
“People often say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.”—Zig Ziglar, American motivational … Read more
The One Thing Every Great Leader Cares About Most
Today I was reminded in a potent and somewhat painful way that leaders have a truly awesome responsibility. When leaders speak, others are obligated to … Read more
Leaders Can Influence, But Every Employee Owns Their Own Engagement
I’ve been asked a couple of times recently, “Do you think ‘employee engagement’ has become just another business buzzword?” It’s a valid question and one … Read more
Are You Creating an Organization Where Anything Is Possible?
“Once a year, engineers at Facebook are encouraged — but not required — to ditch their jobs and try something else out within the company for 30 … Read more