“This is when you know that you have achieved something important by creating an amazing team and they thank you like this on your last day.” That was a … Read more
3 Conversations to Help Your Team Get Through a Reorg
A while ago, I was counseling a senior executive of a government bureau who was two years into shaping his agency to be more customer and results-centered. … Read more
Will Anyone Contribute Toward Your Gift?
“No one wanted to contribute to her holiday gift.” The assistant manager told me that during the holidays, it is customary of all employees of the retail … Read more
6 Ways Real Leaders Turn Insincerity Into Inspiration
The biggest barrier between leaders and followers is distrust. And the window dressing for distrust is insincerity. People put up with a lot of quirks in … Read more
Don’t Let Succession Planning Be Just a C-Suite Thing
“Apple Inc. Chief Executive Officer Tim Cook told shareholders at the company’s annual meeting to expect higher dividends and stressed that succession … Read more
That Seat at the Table Is In the Library
“I spend so much time reading now. As I am finally a member of the executive team, there are so many areas that I needed to brush up on as the organization … Read more
Decision-Making Doesn’t Always Require Collaboration
Collaboration is in vogue today. It’s a favorite theme for how to be a great leader and in how to solve most business problems. I’ve always tried to be … Read more
What to Do About Leaders Who Think They Are Better Than They Are
With fewer peers and more power, it’s easy for leaders to lose touch with those they lead. A study by Hay Group’s McClelland Center finds that senior … Read more
Hired to Clean Up the Mess? Here Are 3 Ways to Be a Success
Uber’s CEO, Dara Khosrowshahi, has had his work cut out for him — and it doesn’t look like his load will lighten anytime soon. After everything the … Read more
7 Tips to Focus On The People Side Of Change
Change is hard. Some of you may be saying “duh!” Yet many people underestimate how challenging change can be. Anyone who tells themselves change is easy … Read more