For many charities, the most important day of the year isn’t Thanksgiving, but the fifth day after it – a day that since 2012 has become known as … Read more
Satisfaction surveys won’t solve attrition – but better use of existing data will
It’s something of a marketing truism that if you want to know how customers feel about a product or service, the best way to do it is simply by asking … Read more
Recruiting Is Losing Relevance — Sort Of
For the first time in a while, talent acquisition is no longer the No. 1 concern for HR leaders. In fact, it has fallen to near the bottom of the priority … Read more
How better employee surveys could boost retention
Some of you may well have read a recent report from Leadership IQ that reveals only 22% of companies are having success with their employee engagement … Read more
Quiet please! Now there’s ‘quiet constraint’ to deal with
It’s been ‘quiet’ a year. Most of it has been dominated column inch after column inch devoted to 2022’s latest HR buzz-phrase – ‘quiet quitting’. This, as … Read more
Want to retain frontline staff? Get to know them
We all know quitting is becoming contagious. The 2022 Deskless Report found 42% wanted to do just this (up from 36% in 2021), and all around the country, … Read more
Confessions of an Executive Recruiter: Why Process Matters
I have been an executive recruiter for about 15 years now, most of that time for an executive search firm that worked exclusively with not-for-profits, … Read more
Why unlimited PTO actually undermines employees’ work-life balance
Over the past two and a half years, it’s fair to say workforces from all sectors have undergone a rapid and fundamental transformation. Employees expect … Read more
Why Is Amazon Encouraging Recruiters to Resign?
Amazon is getting rid of recruiters because the company has advanced AI technology that will automate the hiring process. OK, that technically may not be … Read more
Are you ready for ‘love-based leadership’?
Every so often, you’ll hear people say they ‘love’ their job. (Although actually – this isn’t that common; research shows only 20% are ‘passionate’ about … Read more