The stories of the effect of employee motivation, engagement, and overall attitude on customer service are plentiful. But as Minnesota-based Parasole … Read more
More SHRM Las Vegas: Legionnaires’ Disease Exposure Found at Aria Hotel
If you attended SHRM’s annual conference in Las Vegas last month, and stayed at the Aria Resort & Casino in the City Center complex on the Strip, … Read more
Weekly Wrap: Now It’s Ultraflex, But the Flexible Job Trend Keeps Growing
Blame it on Best Buy. Back in 2005, the nationwide electronics retailer came up with a new wrinkle on how to manage the company’s Minneapolis … Read more
Leadership Development: 7 Key Trends for the 21st Century
Leadership development is one of those topics that everyone talks a lot about but, all too often, does very little to actually follow up on. That’s … Read more
Businesses Embracing Social Media, But Not Always How Employees Use It
If you recruit in Italy, don’t check the social networks when you background a candidate. In Spain, you can monitor the time your workers spend on … Read more
Court Decision Makes it Easier to Enforce Non-Competes in Texas
By Michael R. Greco Continuing to chip away at one of its prior decisions, the Texas Supreme Court just made it a bit easier to enforce restrictive … Read more
The Netflix Backlash: Will Angry Customers Impact Company Culture?
I’ll admit it: I’m a Netflix fan. I haven’t been a big movie guy since my days of wearing tuxedo shirts while working at a Hollywood … Read more
Louisiana Immigration Law Creates New Protections, Penalties For Employers
By Tabatha George Gov. Bobby Jindal recently signed into law a new bill requiring Louisiana employers to take additional steps to ensure that employees are … Read more
Motivation and Delivering on Time, or Why Consequences Really DO Matter
This is third in my series, What Good General Managers DO I opened the series with a note that a good general manager makes sure s/he has the following … Read more
A Few Words With the Secretary of Labor at the Workforce Policy Summit
One gripe I have with our recent Secretaries of Labor — both Republican Elaine Chao and now Democrat Hilda Solis — is that they don’t get … Read more