Conflict indicates an engaged work team. Often, conflict prevents bad decisions and big mistakes and can lead to innovative ideas. But the downside: Small … Read more
How to Improve Relationships With Hostile Coworkers
If we’ve learned anything from Covid-19, the related vaccinations and mandates, work-from-home arrangements, return-to-the-office options, or financial … Read more
5 Communication Practices to Boost Teamwork, Productivity, and Morale
When everyone’s responsible, no one’s responsible. Ask your kids why the house has been turned into a disaster while you were away at a conference; they’ll … Read more
Can You Identify Effective Leaders by Their Communication Habits and Emails?
You may not be able to tell a book by its cover, but you can definitely tell productive leaders by their communication habits and their emails. Here’s how: … Read more
How to Manage a Constant Complainer
Complainers are convinced that your executive team, the dock workers, and the technicians stay up nights trying to figure out how to deceive them, ruin … Read more
Your Change Efforts Will Likely Fail If You Can’t Answer This Question
It’s a truism that leading change is hard, but the risks of mismanaging change are even more severe than most executives realize. In the Leadership IQ … Read more
The Problems of Digital Body Language
About two years ago, I started hearing one story after the next, all centering on the same theme: miscommunication. I’d been giving keynote speeches and … Read more
The Politics of Going Around Powerless People to Reach Decision-Makers
Powerless people typically refuse to admit they have no real authority. They may tell you they’re recommenders or influencers, but you know them as … Read more
What Does Your Workspace Say About Your Competence?
It was what came after the colonoscopy that gave me the creeps. The gastro doctor came to me as a referral from my family physician, so I’d booked my first … Read more
The Reason Your Employees Are Ignoring You
How many messages have you received from your company today? Better yet, how many have you received in general today? Can you even count them all? Do you … Read more