Open-ended engagement survey questions typically provide few actual insights, argues Mark Murphy. He urges managers to ask more specific questions if they … Read more
Is your HR policy really ‘human-centric’?
In an article for Fortune magazine in late 2021, Rasmus Hougaard, CEO of Potential Project and co-author of “Compassionate Leadership: How to do Hard … Read more
Engaging our ‘forgotten’ deskless workers
The term, “quiet quitting” has spread like wildfire across TikTok, HR departments and media headlines. While the concept isn’t entirely novel – … Read more
How to breathe through layoffs
I’ve spent so many sleepless nights in my life worried about whether I was going to get laid off that I can personally relate to the fact that last year … Read more
Satisfaction surveys won’t solve attrition – but better use of existing data will
It’s something of a marketing truism that if you want to know how customers feel about a product or service, the best way to do it is simply by asking … Read more
Want to retain frontline staff? Get to know them
We all know quitting is becoming contagious. The 2022 Deskless Report found 42% wanted to do just this (up from 36% in 2021), and all around the country, … Read more
How to grab people’s attention with HR analytics
Being an analytics professional carries with it several occupational hazards. I tend to find that one of the main ones is the experience analysts have of … Read more
Overcoming Recruiting’s Struggle for Influence
Recruiting gains power and influence when businesses face staffing shortages and fierce competition for talent. But that’s not the world we’re in right … Read more
‘Tis the season to help staff manage festive stress
The advent calendars are out; radio stations are digging out the Christmas classics; and the shops are in full-blown selling mode. It can only mean one … Read more
Calling time on traditional talent management
In the world of HR, we’ve all become familiar with (and perhaps increasingly oblivious), to easy-to-grasp, catch-all terms. Take ‘talent management’ – a … Read more