My mother, God rest her soul, once cautioned me to understand that not everyone takes work as seriously as I do. I was telling her about some workplace … Read more
Who’s Actually Responsible For Engagement, Anyway?
I’ve been reflecting lately on who is actually responsible for employee engagement. At first, it might seem like a pretty straightforward answer. … Read more
It’s Not Hard: How to Design a Perfect Performance Management Process
Here’s how to design the perfect performance management process. It isn’t a trick. Really. OK, well “perfect” may be a bit strong, but it is possible … Read more
10 Mistakes to Avoid With Your Employee Engagement Surveys
In many of my recent conversations with clients, the topic of employee engagement surveys comes up. Sometimes these are called climate surveys or … Read more
How to Build a Resilient, Stress-Resistant Workforce
The more resilient your workforce, the greater your ability to: Adapt nimbly to marketplace changes. Provide friendly, alert, loyalty-generating customer … Read more
The “War” For Talent: Real Shortage, or Employer Propaganda?
Depending on who you speak to, there is a talent war going on and every employer should be gathering up their troops to battle for the best and brightest. … Read more
You Don’t Need a Survey to Know if Your Employees are Engaged
With a veritable army of scientific researchers, the Gallup Organization spent decades developing their famed Q12 Survey. They now package and market this … Read more
3 Ways That JetBlue Gets the Most Out of Social Recognition
During my career as an employee recognition strategist and consultant, I’ve had the honor and privilege of working with many truly innovative and forward … Read more
Investing in Employees: Smart Companies Are Increasing Their L&D Budgets
A 2014 report from Bersin by Deloitte, The Corporate Learning Factbook 2014: Benchmarks, Trends, and Analysis of the U.S. Training Market relays some … Read more
You Can Apply Olympic Best Practices to Your Own Workplace Team
Anyone who knows me knows I’m an “Olympaholic!” I LOVE the Olympic Games — Summer, Winter, it makes no difference. I love them all! Beyond admiring … Read more