“Neutron” Jack Welch is back in the news. He’s been on a speaker circuit with his wife, Suzy, promoting their new book The Real-Life MBA: Your … Read more
Social Engagement: If It’s Good For Employees, It’s Good For Customers
It makes me proud to work for this company, because when I travel back to my home country on holiday, I can see the school that my company (along with all … Read more
Employee Engagement: It’s All about Connections and Good Work
This week, SHRM released its annual Employee Job Satisfaction and Engagement Report. It’s interesting in how it segregates true “satisfiers” from the … Read more
A Dangerous Workplace Reality: Referring to People as “B” Players
I’ve been working in this space at the intersection of people, HR, technology, and appreciation for many years now. In that time, I’ve seen, heard and read … Read more
Yes, Great Employee Engagement Can Turn Into Great Customer Service
“You know what I always enjoyed, that I still think of a lot? When we would all get together as a family and how much laughter there was in the house. From … Read more
Employee Engagement? Sometimes, It Requires Acts of Courage
Employee engagement is not for the timid. Assessing and improving employee engagement requires courage from leaders and employees at every level — … Read more
What Was Management Thinking? The High Cost of Employee Turnover
An article from Forbes made the rounds last summer with some pretty startling statistics: The average raise an employee can expect is 3 percent, but given … Read more
How to Make Your Employees Happy — and Avoid Losing Them
Keeping talent in-house is one of the biggest challenges facing companies today. Americans are finally more confident with the state of the economy, and … Read more
HR Basics: 5 Things You Should Be Doing to Retain Your Best Employees
Regardless of industry or company size, high employee turnover is bad for business. Not only does it lower employee morale and decrease productivity, it’s … Read more
Simple Acts Can Have a Huge Impact — Especially in the Workplace
Have you heard of Edward Lorenz? If you don’t recognize his name, you probably have heard of his catch-phrase that described his work in the lab, which was … Read more