Janice Kaplan’s new book The Gratitude Diaries examines the effects of gratitude in the workplace. She cites a London School of Economics paper that … Read more
Better Engagement? It Trickles Down From Managers to Your Employees
I do not care whether anyone here likes me or not. Please do not come to me with this, I should be the last person that you come to with questions, go … Read more
Exit Interviews Not Doing Much? 5 Easy Ways to Improve Your Results
Exit interviews follow along the same lines as Amazon or Yelp reviews. The ones most likely to participate are the outliers, those who are very happy or … Read more
Recognition and Fair Pay Are Baseline Principles For Better Engagement
In the last week, a couple of research reviews have crossed my desk, both summarizing decades of research, surveys and analysis in the complex and … Read more
The War With Talent, Part 3 — Elimination vs. Personalization
This final installment of a three-part series about the increasing tension between employers and talent (i.e., the war with talent), explores the role … Read more
Hiring Wisdom: Why Recognition is Key to Motivation AND Retention
Everyone enjoys an “attaboy,” but to get the most mileage from the compliments you bestow, be specific. When people know exactly what they did and why it … Read more
Your Best Employee Role Model? It’s When You Have Active, Engaged Managers
“I love this job. The work I do is so interesting and I am finally in a job that I am learning so much. My problem is that this manager of mine is … Read more
How Much Does Financial Stress Impact Your Employee’s Time at Work?
Pwc has been surveying full-time employed adults in the U.S. nationwide about their financial well being for several years. The 2015 survey analysis and … Read more
Opportunity Cost, or What I Learned About Employee Satisfaction From SNL
Two middle-aged men walk into an elevator. The taller and heavier of the two points to the other’s t-shirt. It’s a Saturday Night Live t-shirt with a … Read more
Why Are 85% of German Employees Disengaged at Work?
I often write about Maslow’s hierarchy of needs and how being recognized is critical to our sense of fulfillment, hence, our productivity at work. In … Read more