People love getting actionable information. I see this all the time at BlackbookHR: When I give the team updates, they don’t just want a high-level … Read more

People love getting actionable information. I see this all the time at BlackbookHR: When I give the team updates, they don’t just want a high-level … Read more
Your job has the potential to be the centerpiece of a great life, but only if you’re engaged at work. Despite employee engagement becoming a priority for … Read more
Could it really be the end of employee engagement? I was evaluating some technology the other day that is designed to help individuals achieve their goals. … Read more
Regardless how they obtain the skills they need for the job, employees worth their paycheck have the desire to get better at what they do. They want to … Read more
Janice Kaplan’s new book The Gratitude Diaries examines the effects of gratitude in the workplace. She cites a London School of Economics paper that … Read more
I do not care whether anyone here likes me or not. Please do not come to me with this, I should be the last person that you come to with questions, go … Read more
Exit interviews follow along the same lines as Amazon or Yelp reviews. The ones most likely to participate are the outliers, those who are very happy or … Read more
In the last week, a couple of research reviews have crossed my desk, both summarizing decades of research, surveys and analysis in the complex and … Read more
This final installment of a three-part series about the increasing tension between employers and talent (i.e., the war with talent), explores the role … Read more
Everyone enjoys an “attaboy,” but to get the most mileage from the compliments you bestow, be specific. When people know exactly what they did and why it … Read more