Historically, human resources hasn’t exactly been high on the list of departments that make use of metrics. But in an age where we have more access to data … Read more

Historically, human resources hasn’t exactly been high on the list of departments that make use of metrics. But in an age where we have more access to data … Read more
Note: Talent personas have a big part to play in your recruiting strategy. To learn how to build and use personas for recruiting see Creating Talent … Read more
One of the best, and easiest to implement, ways of boosting employee engagement and strengthen your culture is to “Celebrate the Awesome.” Perhaps no … Read more
The first few weeks on the job are critical for new-hire retention. It is in these crucial few weeks that a new employee is assessing whether they have … Read more
“Before I would go into a room and make sure it was clean. Now I look for an opportunity to WOW my guest.” That was a statement from a housekeeper in Hong … Read more
Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the previous 12 months. We’ll be reposting each of the top … Read more
Recognize This! –Organizations need to provide strong links among stakeholders to ensure that all can benefit from the business. The Marketplace radio … Read more
Net Promoter Score or NPS was developed as a means to measure customer loyalty more quickly and accurately. But HR can use it to measure the same things … Read more
Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the previous 12 months. We’re reposting each of the top 25 … Read more
No long introductions here. No thought leadership. Just a collection of the more interesting odds and ends we get in the mail or stumble upon ourselves. On … Read more