“Taking care of the customer is our number-one priority.” “The customer is always right.” At least that’s what I’ve always been told. And I’ve practiced … Read more
Is Your Employee Survey Worthless?
Every year, human resource professionals in companies everywhere conduct an employee satisfaction survey. Oftentimes, it’s the same questionnaire … Read more
The Business Case For Improving Engagement In 15 Slides
Strong employee engagement is one of the most important assets of a successful company. Unfortunately, most businesses do not invest as much time and … Read more
How a Small Employer Gets Big Results From Its Employee Satisfaction Program
When I began working in human resources, my job was to make sure the company was in compliance. My tasks included payroll processing, recruiting and … Read more
Is Your Culture “Millennial Ready?”
Millennials — they’re different from any other generation of worker, and they’ll soon be the majority of the workforce. Because of this huge growth in … Read more
Your Culture In Need of a Makeover? Start Here
The U.S. Labor Department reported last week that jobless claims (unemployment claims) hit a 43-year low. Employee retention is rising everywhere as … Read more
Well-Being Is a Trend Because It Makes a Difference
High turnover is an issue in any job market — especially in the medical field where time and training really can’t be wasted. It’s critical to … Read more
Will 2017 Be the Year of the Employee Experience?
Recognize This! – Trends in HR for the year ahead will emphasize empowerment, the employee experience, and ultimately a more human workplace. What will … Read more
When Leaders Embrace Engagement, the Organization Thrives
Editor’s note: While Ron Thomas is traveling this week, TLNT is reposting one of his more popular columns. “If you want eggs, take care of the hen,” Kazuo … Read more
6 Keys to a Successful Internal Mobility Program
I’ve been staring at employee engagement, retention and attrition stats for months as we prep to launch our internal mobility product at untapt. The stats … Read more