While most companies are focused on improving the customer experience (CX) for all the right business reasons, the leading ones are discovering a secret … Read more
You Can’t Make Anyone Happy, But You Can Support and Empower Them
“Happy people work harder.” At first glance this may seem obvious: If an employee is happy at work, they are more likely to care about their work product … Read more
7 Reasons to Care About Employee Morale
You might have read a lot about how to improve employee morale in the workplace, the types of employee morale, and factors affecting employee morale. But … Read more
Before Your Next Engagement Initiative, Talk to Marketing
Employee engagement has become a catchphrase. That’s great in one respect, because it means we all recognize it as valuable, but it’s also terrible, … Read more
How to Reshape the Job Your In For Everyone’s Benefit
We go through days when we are dissatisfied with our jobs, don’t feel challenged anymore by the work we are doing, question if we are adding any … Read more
Recognition Today Is More Than Handing Out Swag
Most people aren’t engaged at work. It’s not a millennial issue, or an industry-specific problem; instead, there’s a general lack of commitment on the part … Read more
Change Begins With the ‘First Follower’
Before I co-founded a company to help HR and people leaders transform their businesses, I was a consumer marketer – both agency and client-side – crafting … Read more
Make Your Frontline Workers Feel Part of the Team
Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the previous 12 months. This is No. 25 of the 708 articles. You … Read more
Employees Are Key to Making Brand Rituals Work
Imagine this: You walk into a store to buy an item and as you are checking out you notice the cashier has folds the receipt in a fun way before handing it … Read more
Will You Need an Engagement Survey Now That You Can Analyze Emails?
It has long been intriguing to imagine what you might learn from analyzing all the emails and messages employees send. Now, AI tools that do this analysis … Read more