There is a new formula for employee engagement, and it is as simple as it is powerful: Expectations + Experiences = Engagement. The E3 model for employee … Read more
Using Chatbots to Enhance Pulse Surveys
A useful approach in HR is “always-on” listening. Of course, this idea only seems novel when you realize that organizations used to follow “once-a-year” … Read more
Top 3 Barriers to Creating a Culture of Recognition and Engagement
While developing a culture of recognition and engagement should always be top of mind in an organization, it is increasingly important in today’s … Read more
Star Wars HR: What Darth Vader Demonstrates About Employee Engagement
Some of the most visionary minds in business over the last hundred years have worked in popular media like film and television. I draw a great deal of … Read more
Do You Really Trust Your Employees?
And do your employees actually trust you back? Trust can make or break a workplace. It’s a foundational aspect of an organization’s culture and when it’s … Read more
Marginalizing Talent With a Culture of Fear
Some years ago, I was hired for an executive position in a healthcare organization, and it was strongly suggested to me that I “get rid” of one of my … Read more
The Failure of Employee Engagement…Until Now (Maybe)
“We just got our numbers — and they’re up! We are happily surprised because we thought our engagement numbers would go down, but that didn’t happen.” I’ve … Read more
The Pandemic Has Been Great for Productivity, But…
Change has always been the only constant in the workplace, especially over the past six months. Employees have faced significant change as they’ve adjusted … Read more
Why Has Employee Engagement Improved During the Pandemic?
Not long ago, the National Bureau of Economic Research officially declared that the United States entered into a recession in February 2020, ending one of … Read more
Change Fatigue Is Threatening Your Business
Our COVID-19 world is a textbook situation for increased burnout. Less than a year ago, the World Health Organization named burnout a workplace syndrome … Read more