“Taking care of the customer is our number-one priority.” “The customer is always right.” At least that’s what I’ve always been told. And I’ve practiced … Read more
Is Your Culture the One You Want?
What’s the condition of your organization’s culture? Every organization has one. From a small business to a multi-national, it’s got a culture. From a team … Read more
In Search of Creative, Independent Thinkers
It’s hard to find a leader today who isn’t aggressively calling for growth and innovation within their organization and hasn’t clamored for more creative, … Read more
Is Your Culture “Millennial Ready?”
Millennials — they’re different from any other generation of worker, and they’ll soon be the majority of the workforce. Because of this huge growth in … Read more
Work Martyrs Are Poisoning Your Culture
Work martyrs are popping up in all industries. When you’re in an industry already known to be demanding, like medical sales, these martyrs could be ruining … Read more
Groupthink – The Fastest Route To Nowhere Special
You’ve been there, sitting in a meeting while your boss is explaining a new policy the team needs to follow because someone in the corporate headquarters … Read more
Why We Ask These 5 Interview Questions and Why You Should Too
The best candidates have qualifications that are more than skills-deep. Discovering these qualities in the interview process is difficult. But moving past … Read more
Your Culture In Need of a Makeover? Start Here
The U.S. Labor Department reported last week that jobless claims (unemployment claims) hit a 43-year low. Employee retention is rising everywhere as … Read more
Will 2017 Be the Year of the Employee Experience?
Recognize This! – Trends in HR for the year ahead will emphasize empowerment, the employee experience, and ultimately a more human workplace. What will … Read more
How To Implement Agile Project Management
The word ‘agile’ has been a buzz word for some time now. Agile – by definition – is the ability to move quickly and easily. Agile from a project management … Read more