A consistent source of good advice and cross-industry perspective on company culture, Blanchard Leader Chat is one of my must-read blogs. Last month, for … Read more

A consistent source of good advice and cross-industry perspective on company culture, Blanchard Leader Chat is one of my must-read blogs. Last month, for … Read more
Did you see what RIM did last week? What’s RIM, you ask? They are the makers of the Blackberry — you know, that phone we use to use before the … Read more
Rounding out a weeks’ worth of posts on employee engagement is a brief look at the impact of employee engagement on customer service and – consequently – … Read more
His answer was simple: Thanks, but no thanks. “They are trying to fix the wrong that they did. On a personal level, I just don’t want to work … Read more
I’m sure you’ve seen it in the news, or at least heard about it – the bullied school bus monitor. A bus monitor, 68-year-old Karen Klein, was bombarded … Read more
At a recent workshop led by my Insight team, a participant made a very insightful comment about “employees who quit but forgot to tell you.” I’m sure we … Read more
You are going to come under the microscope as soon as you announce your deal. The target employees will watch everything you do and judge each action. You … Read more
To become an HPO (a High Performance Organization) it is a precondition to hire and retain the right employees. ] These are people who have an incurable … Read more
Frequent readers of my blog know I write often about the importance of a strong company culture, especially one based on recognition. But how important is … Read more
“Sheryl Sandberg, Facebook’s Long-Time COO, Becomes First Woman On Its Board Of Directors.” That was the breathless announcement coming from CNBC this … Read more