Many “dumb questions” are voiced in response to management orders, so be charitable when you encounter an overly basic query from people who are supposed … Read more
Why You Really Should Move Quickly to Get Rid of Bad Hires
Everyone knows that the average hiring process is less than perfect. In fact, most selection processes have high failure rates (i.e. even after months or … Read more
It’s Nutty to Think Recognition Does Employees “More Harm Than Good”
I am deeply disturbed by an article by Lucy Kellaway in the Financial Times. In it, based on research about sales people flattering customers, Kellaway … Read more
What Great Companies Know: Retention Is Critical For Real Success
The aftermath of 2008 economic downturn saw employee turnover plummet as most employees decided to hunker down in their jobs. Turnover went from 35.7 … Read more
Hiring Wisdom: Why the First Day on the Job Is Most Important
My worst first day experience: I was hired to be a food and beverage server in a busy restaurant that was a very popular brand in town. I was happy when … Read more
A Critical Quality You Want in Your Employees? It’s Inquisitiveness
“I want to buy a flip phone; I do not want one of those new phones. I do not text because it gives you carpal tunnel syndrome. I can’t be bothered to use … Read more
The Latest Outrageous Excuses Employees Give For Calling In Sick
Every year, CareerBuilder does a survey of managers and HR pros asking for the most outrageous excuses workers give when calling in sick. It’s always … Read more
The 5 Things You Must Embrace to Become a More Self-Aware Leader
At Columbia University, Prof. Hitendra Wadhwa teaches future leaders that companies should value the whole person, not just the business employee. He … Read more
5 Ways to Help Fix the Employee Engagement Blues
True fact: as the weather gets drearier across America, so do workers’ levels of engagement. How do you increase employee engagement? In fact, … Read more
The Serious Consequences of Getting Team Recognition Wrong
The husband of a member of my team (we’ll call him “Tom”) works on very complex circuit board designs. The way the company is structured, Tom … Read more