In consumer marketing, entire programs and departments are created to increase brand and customer loyalty. The more loyal a customer is to the brand and … Read more
Workforce Planning: A Good Practice or an Illusion?
It seems like the corporate would is abuzz with interest in workforce planning. Consultants are offering a variety of tools and programs on how to do … Read more
Tilting at Windmills, Part 3: Change Agents in Business
My last article ended with a question. To refresh your memory, this was the work exercise: Using the principles of SMEAC (described in a previous article … Read more
Using Benchmarking as a Recruiting Tool
The best recruiting tools are often the ones that most recruiters don’t use. Why? Because overused recruiting tools generally do not have much of an … Read more
A Perfect 10: How to Increase Recruiter Productivity by 200%
Here’s are some common laments of the typical recruiter: “It takes too much time.” Read more
Resumes Everywhere, and Not a One Worth Hiring
Up to 25,000, 50,000, sometimes even more than 100,000 resumes are submitted to the larger and better-known organizations in the United States every week. … Read more
An Egghead’s View of Hiring Salespeople
A very long time ago, I ran a sales department. It was an interesting experience. I would ask sales applicants about their sales accomplishments, have … Read more
Employee Retention: Notes from the Underground
If you are committed to building an organization that will someday achieve what Jim Mullen of Mullen Advertising calls “corporate greatness,” … Read more
Why Metrics Are Essential for Success in Recruiting
In a highly competitive world dominated by CFOs who want to cut your budget, it is no longer optional to demonstrate your value. Everyone is accountable! … Read more
What’s Your Quality Assessment Capability?
More than ever, it seems, hiring managers are challenging recruiters on the quality of the candidates they are seeing. Perhaps it is the perception that … Read more