(In the following personal melodrama, the names and places have been changed to protect the innocent—and guilty!) One of the beauties of working a desk … Read more

Before you find yourself in an SOS situation, check out Richard Warner’s All Hands on Deck. He explains how to get out of HR Hell and hire the right … Read more

To get people to do what we want them to do, we need to give a clear understanding about how we work and ensure that the client and candidate are willing … Read more

Do you believe that you’ve reached your full potential as a recruiter?  As a business owner?  As a person?  Are these questions that you even ask … Read more

I hear it all the time. Recruiters ask, “What is the one thing I can do to hit it big?” Managers say, “Can a hopeless wannabe transform into a … Read more

Q. My Top Producer has been with me for over six years.   Her work habits are progressively getting worse, and now her negative attitude is adversely … Read more

A reader in a recent Fordyce Letter indicated that he has high staff turnover as a result of new recruiters lacking an appropriate work ethic, and inquired … Read more

Picture this. A Trainer comes to your city and conducts a one-day training seminar and 100 Recruiters attend. In that seminar the Trainer shares a number … Read more

Placement is an individual, one-on-one, one-at-a-time activity. There’s nothing else in the world of work more personal than hiring or changing jobs. … Read more

Scripts can feel overly constrictive and robotic if you become attached to them but as a point of reference and starting point they can be a huge asset. … Read more