Talk about a hornet’s nest! Last week’s column on the lack of customer service in our industry got responses – lots of them. While most … Read more

We still hear a lot of talk these days about retention. And the question business leaders and managers always seem to ask is, “How do you retain … Read more

Managers often wonder why they have a hard time landing the best candidates. One of the biggest reasons is that delays, caused by the difficulty in finding … Read more

With the new economy of the late 1990s came a new mindset for the average employee. Gone were the days when employees were happy just having a job, going … Read more

In an effort to attract and retain employees, companies are offering increased opportunities when it comes to education. Support may take the form of … Read more

Some of you may know that I’m a real basketball fan – if it shoots hoops, I’ll watch it. So when I heard Doc Rivers, the coach of the … Read more

Some of the best advice you’ll ever get ran in this very space, when Michael McNeal reminded us in his June 26 article why it’s crucial to … Read more

What is the cost to hire someone from the military? I’ve written before about the fabulous free relocation benefits provided by the government (see … Read more

An acquaintance recently applied for a job with a major firm. This person is a programmer with several years of experience and a work experience record … Read more

Today more than ever, professional recruiters must ensure they are maximizing results and increasing the efficiency of both sourcing (finding) and … Read more