No one likes to do layoffs. Even under the best circumstances, when layoffs are done over time and with some degree of planning and due diligence, they can … Read more
Going Back To Square One
At a recent workshop for CEOs, I asked these three questions: Who would you rather hire… Someone who needed a job, or someone who wanted a better job? Read more
Service Level Agreements: An Introduction
Last week I conducted one of my frequent informal surveys of ERE readers to see how many of you are using service level agreements (SLAs) with your … Read more
But First, Remember to Deliver the Paper
It all started with a phone call six weeks ago from one of the two major newspapers in the Boston area. Their telemarketing department was offering a free … Read more
Effective Layoffs: Avoiding Layoffs in the First Place
Shifts in the economy are a fact of life. But managers and HR professionals are often forced into recommending layoffs during economic downturns because … Read more
Promoting Custom Career Paths
Retention is still the most important issue facing business leaders today. Oh sure, there is a pause in the action of the talent wars as the shock waves of … Read more
Competition for your Internal Candidates
We can all agree that the development of internal employees is good for your company. Promoting internal growth generates enthusiasm and productivity among … Read more
The Incredible Cost of a Bad Hire
Recruiting costs are like the weather… everyone talks about them, but no one does anything. Well, you can do something about recruiting costs ? if … Read more
Another Little Survey: Service Level Agreements and Contracted Performance
As those of you who read my columns regularly know, once in a while I like to pose a question to all of you, collect the feedback, and write a column … Read more
This Way To Stay Programs, Not Exit Interviews
Don’t just do exit interviews. Develop stay programs. In Part One of this series, I made it clear that, in my view, an exit interview is like an … Read more