As a consultant, I have the opportunity to visit dozens of firms each year, and without a doubt the most frequently asked question is, “What are the … Read more

The Internet has become a valuable tool to many recruiters over the last several years. With the growth of job boards as well as personal homepages, … Read more

I recently had the opportunity to speak with a group of recruiters about how the profession is changing. I put the following question to the group: … Read more

Investing in your employee referral program (ERP) consistently generates one of the highest returns on investment in terms of both cost and quality per … Read more

Given this recession and the general slowdown in recruiting, it would seem logical to assume that customer service levels would have improved. But in … Read more

Does this speech sound familiar? “Let me say, first and foremost, I am a people person. My door is always open. I would rather grant forgiveness than … Read more

Let’s face it, most hiring managers aren’t great interviewers. They tend to base their judgments about candidate competency on first … Read more

At the Charles Schwab Corporation, Charles Schwab himself or Dave Pottruck, the co-CEO, often make personal appearances at new employee orientations. At … Read more