You need confidence when you deal with high-level decision-makers, strong candidates, and even stronger gatekeepers. If you don’t sound like you have … Read more

As a management consultant and trainer to the industry, I look at our industry and how it functions from a unique perspective. I consider myself more of a … Read more

Constructive criticism is a myth. If it really worked, we would all be perfect by now. Remember the last time someone gave you constructive criticism? Were … Read more

So the candidate told you he is happy where he is in his career but also just admitted to you that there may be something better out there? What next? How … Read more

I once had an employee who would peak into ecstasy whenever he made a successful cold-recruit call with the candidate agreeing to send in his resume. Then … Read more

When I was 24 years old, I was a leadership trainer as a young a naval officer. I taught Deming management methods (Total Quality Management) to thousands … Read more

If you could be like Superman and spin the world in the opposite direction and go back in time, would you have taken on that recent loser client? … Read more

To get people to do what we want them to do, we need to give a clear understanding about how we work and ensure that the client and candidate are willing … Read more

Two years ago I was watching a documentary on PBS about monkeys who lived by a river. When they showed how a monkey went about foraging for his food, I … Read more