A while ago, I was counseling a senior executive of a government bureau who was two years into shaping his agency to be more customer and results-centered. … Read more
Will Anyone Contribute Toward Your Gift?
“No one wanted to contribute to her holiday gift.” The assistant manager told me that during the holidays, it is customary of all employees of the retail … Read more
Four Ways to Create a Growth Mindset Team
In my experience leading and working with teams — whether they’re startups, groups of engineers, or global leadership — there are a few things that have … Read more
4 Common Mistakes Made When Delegating
In a recent episode of the TV series Stranger Things, the four main characters, all young boys, show up at school on Halloween dressed as Ghostbusters. The … Read more
HR Roundtable: Why Is Collaboration So Hard?
As the great business mogul Vanilla Ice suggested, we need to stop, collaborate and listen! Who knew that his classic song Ice Ice Baby would be so … Read more
Are You In Danger of Becoming A Micromanager?
There’s so much talk about the difference between leaders and bosses, but the question in itself is flawed – it assumes that everyone in a management role … Read more
More Real Conversations Please; Not Just Business Talk
With apologies to Elvis, we need a little more conversation. Conversing together, sharing with each other, is a hallmark of what it means to be human. And … Read more
Best Practices In Starting a Continuous Performance Program
Ongoing performance check-ins are shaping the future of talent management. Held weekly between managers and their direct reports, these brief meetings – … Read more
HR 101: What to Do When Performance Goes Bad
It’s time to pull your head out of the sand; you need to deal with poor performers! Sometimes it is uncomfortable to deal with things you would rather … Read more
How to Prepare Managers to Talk About Pay
Of all the topics organizations need to talk about, you’d think they’d be most effective about communicating compensation. After all, although you hope … Read more