It’s a well-known cliché in HR circles that employees quit their bosses, not their jobs. However, having run many employee surveys and regularly studying … Read more
10 Must-Have Features For Your Performance Management System
HR departments across nearly all industries are constantly trying to improve systems and processes to help increase employee engagement, recruit and retain … Read more
Use Feedforward to Make Performance a Partnership
You may not like getting feedback, but you can’t deny its importance. Receiving robust feedback – even when it’s negative in nature – is a key driver … Read more
The Most Common Mistakes Managers Make and How to Fix Them
I’ve trained thousands of managers in different industries, with different levels of seniority and experience, with teams large and small. And, while they … Read more
Fail Fast and Take the Heat Out of Failure
I recently met with a client responsible for organizational development in the financial services sector who was seeking ideas, information, and input from … Read more
With Practice and the Right Approach, Feedback Can Be a Gift
Annual performance reviews are controversial. Some people praise them in public, but most hate them in private. For starters, they are a waste of time — … Read more
When the Going Gets Tough, Here’s What to Do
Every business and staff member go through tough times that might lead to distractions, a drop in motivation or a change in priorities. The only certainty … Read more
3 Questions Every Manager Should Be Asking Themselves
Even though I was a teacher for 25 years, I was not a model student. And whenever I was in trouble at school, I knew it not because of my teachers’ words, … Read more
Practice Doesn’t Make Perfect. Deliberate Practice Does
“Ten thousand hours is the magic number of greatness.” – Malcolm Gladwell, Canadian writer and journalist. Per the classic joke, we all know how to get to … Read more
6 Steps to a More Effective Performance Management Program
Traditional methods of managing performance aren’t working anymore. Companies are moving away from traditional performance management tools, like … Read more