Shopping-cart abandonment is the term for when a customer starts a purchase but then bails out. Marketing professionals hate this for obvious reasons and … Read more

Shopping-cart abandonment is the term for when a customer starts a purchase but then bails out. Marketing professionals hate this for obvious reasons and … Read more
Analytics is all about aggregates. We look at the behavior of many employees and summarize it in single numbers such as “cases of misconduct,” “average … Read more
In a recent Recruiter Realness post, I shared some of my favorite insights from other recruiting pros. One of those highlights came from Josh Rock, an … Read more
Burnout is old news. The statistics are no longer shocking, nor are the cautionary tales. There’s more burnout awareness in 2021 than ever before, yet … Read more
Technology just keeps getting better and better. When I was a kid, you needed a CD ROM to get 1,000 hours of internet. Now, computers do not even come with … Read more
Chad Sanders, author of Black Magic: What Black Leaders Learned From Trauma and Triumph, was asked during an interview with Brené Brown what he learned … Read more
Just hours after we watched his inauguration, President Joe Biden officiated at a virtual swearing-in of nearly 1,000 presidential appointees. During the … Read more
In one HR job I had, we went through a disruptive technology transition. Of course, pretty much any tech transition is disruptive. Even the best-laid plans … Read more
Ask any manager what they dislike most about their job, and they’ll respond quickly with something like: “Giving negative feedback” or “Coaching poor … Read more
On episode 50 of The HR Famous Podcast, long-time HR leaders (and friends) Tim Sackett, Kris Dunn, and Jessica Lee come together once again to discuss … Read more