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A Great Employee Experience Makes For a Great Customer Experience

Kay LuckerJanuary 22, 2018

Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the previous 12 months. We’re reposting each of the top 30 … Read more

4 Ways Leaders Are Creating Success in All the Wrong Ways

Andre LavoieNovember 3, 2017

In 1997 (just three years after the company’s launch), Amazon CEO Jeff Bezos wrote in a letter to shareholders: Our success will be largely affected by our … Read more

Stop Telling Me People Are Your Greatest Asset

Ron ThomasOctober 31, 2017

“People are our greatest asset.” Five words that are the most meaningless in the corporate lexicon. In watching a business channel, the other night, I … Read more

Managers Are Hoarding Talent: A Hidden Problem That’s Likely Hurting Your Firm

Dr. John SullivanSeptember 25, 2017

Expediting the transfer of employees among diverse business units allows a firm to develop and retain employees, while simultaneously increasing the … Read more

Leadership’s Secret Sauce: Take Care of the People Who Take Care of the People

Ron ThomasSeptember 19, 2017

When the door opened a young man walked in buried into his phone. He did not look up, which I thought strange because in the outer office there were 3 … Read more

The New Business-Driven Approach to Employee Experience

Sarah Marrs and Dr. Benjamin GrangerSeptember 15, 2017November 14, 2023

Human resources is experiencing a massive shift. For years, organizations have relied on a single annual engagement survey to collect feedback from … Read more

4 Ways to Shape Your Culture So It Matters

Ben SlaterAugust 25, 2017

Can we blame people for judging companies on their culture? We all spend such a high proportion of our lives at the office nowadays, that it’s unsurprising … Read more

The Next Step In Performance Management Is to Be Comprehensive

Amber LloydAugust 24, 2017

In past years, annual performance reviews were deemed necessary to ensure fair labor practices and standardizing pay and performance. However, in recent … Read more

The Value of Having Fun at Work

Dave CrenshawAugust 14, 2017

Do your employees come to work just to collect paychecks? Want them to become brand evangelists? Then, place “fun” on the top of your HR strategy. … Read more

What the Chicago Cubs’ Clubhouse Teaches Us About Building Trust and Chemistry

Joe HirschAugust 9, 2017

On their way last year to winning their first World Series in more than a century, the Chicago Cubs did something unusual: They changed the shape of their … Read more

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