In a Covid world, the old efficiency rules don’t apply. The ways of working that organizations established to make the most of their resources and grow … Read more
![](https://api.eremedia.com/wp-content/uploads/2020/07/bigstock-Hand-Turning-A-Knob-With-Effic-226919824-700x467.jpg)
In a Covid world, the old efficiency rules don’t apply. The ways of working that organizations established to make the most of their resources and grow … Read more
Do you feel that your work is constantly shifting and changing? I am sure that the answer is “yes” in most industries today. It is definitely … Read more
Imagine this: You walk into a store to buy an item and as you are checking out you notice the cashier has folds the receipt in a fun way before handing it … Read more
On February 5th, Apple announced that retail chief, Angela Ahrendts, is moving on after spending five years in the role. This news in itself isn’t terribly … Read more
A good job. Good pay. Good benefits. Twenty, maybe even 10 years ago, that’s what the majority of employees expected from employers. The value of a career … Read more
While waiting for my oil change at the car dealership, I reached into my messenger bag to grab a pen. As I began to write, I discovered major pen smears … Read more
Creating a winning customer experience starts first with the Employee Experience. The customer. It’s any person or group receiving a service from … Read more
The relationship between increased employee engagement and a company’s revenues are strong. Multiple studies, including research from Gallup, have found … Read more
Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the previous 12 months. We’re reposting each of the top 30 … Read more
Smart marketers know that a focused, robust strategy for customer experience (CX) should be a priority. In fact, 67% of large companies report that they … Read more