You’ve probably heard of Basecamp, the popular project-management tool for team collaboration. The company, 37Signals, that produced this software hit the … Read more
Great HR Leaders Master These Three Skills Early
When you think of great leaders, what image comes to mind? You might envision a well-known CEO granting a TV interview or a politician taking tough … Read more
Leaders Communicate Differently Than Divas and Deadbeats
HR professionals talk often about data and metrics. They encourage managers to establish and communicate KPIs and insist their training specialists pay … Read more
3 Essentials for Telling Your Story to Insiders
HR professionals need to perfect the same storytelling skills as sales professionals. After all, in selling the executive team’s philosophies and policies, … Read more
Dump That Part of Your Communication That People Skip
When asked by an aspiring novelist the secret to his success, crime novelist Elmore Leonard replied: “I try to leave out the parts that readers tend to … Read more
Communicate Personal Loyalty As a Leader
It would be great if every organization won the heart and mind of every employee so they felt loyalty just because they got a paycheck. But of course, … Read more
4 Interview Questions to Avoid Hiring Toxic Employees
Your success often depends on the emotional intelligence of people you hire in strategic positions. That means you need to make hiring decisions based on … Read more
Structuring the Hiring Interview
In my first few years as owner/CEO of a small business, I wasted far too much time interviewing job applicants. My habit was to ask a few softball … Read more
How to Reverse a Bad First Impression
You’ve heard it said: “You never get a second chance to make a good first impression.” That may be true—but you can definitely change that impression. Case … Read more
Communication Tips From the World of Entertainment
Consider your favorite movie, play, or novel. Which kept you awake at night? Which popped into your consciousness days or months later? Those outstanding … Read more