Nobody intends to hire the whiner, the troublemaker, or the sharp-tongued twit that ticks off customers and drives coworkers crazy. But somehow a few seem … Read more
The Employee Turnover Schmurnover
I’ve been at my new job now for six months. It’s the first commute that I’ve had in years. I used to walk to work and then I worked from home for over a … Read more
Can Analytics Reduce First Year Turnover to Zero?
Imagine you are running a retail chain. Some of your in-store staff stay at least a year; some do not. Can analytics distinguish what is different between … Read more
Tomorrow Is a Long Time – Staying Power
I am 42 years old. My first “grown up” job was at the tender age of 22. I have had 12 jobs since that first job. That’s means I average a job change every … Read more
Burnout Is Sabotaging Retention
I don’t know much about the massage industry, but it occurs to me it must be riding high these days. Everywhere I look, companies are providing employees … Read more
Reduce the Brain Drain of Serial Employees
The gig economy — defined by freelancers and contractors who are temporary and independent workers — is in full swing. Intuit predicts that, by 2020, 40% … Read more
How One Call Center Reduced Turnover to Zero
Recognize This! – Understanding the importance of the work and the people doing it make work matter and make work more human. With the new year often comes … Read more
Retaining Talent Is More Cost Effective Than Hiring
Most savvy businesses owners know that it’s much more cost-effective to hold onto a current customer than it is to go out and get a new customer. That’s … Read more
LinkedIn’s Open Candidates: A Boon For Seekers Or Employers?
By now you’ve heard the news coming out last week’s LinkedIn Talent Connect where LI announced a new feature called “Open Candidates.” Here’s how LinkedIn … Read more
Turnover’s Silver Lining
Employee turnover is higher than ever. In fact, a May 2016 report from Gallup estimates that turnover from millennials alone costs the U.S. economy $30.5 … Read more