Some leaders don’t just build successful organizations; they also attract, train and cultivate the next generation of exceptional leaders. … Read more

Some leaders don’t just build successful organizations; they also attract, train and cultivate the next generation of exceptional leaders. … Read more
A key to achieving success in human capital management is maintaining some control over employee turnover. It’s hard to run a profitable business if your … Read more
They used to say in the industry: location, location, location. I say people, people, people; you invest in stores, you invest in events, but investment in … Read more
Recognize This! – A strategy that includes evidence-based business cases and ground-up moments of positivity can help shift companies away from leaders who … Read more
I just read an article about a car lube center that used a stamp program to encourage repeat business. At first, they gave all new customers a card with … Read more
Think about the times you’ve planned to make a major purchase, eat at a new restaurant, or visit a vacation destination. Chances are you did research, … Read more
My life is similar to many other women today: I am a breadwinner, wife, mother, and friend. But one day, while being pulled by these competing priorities, … Read more
According to recent reports, managers spend over 35 percent of their time dealing with workplace conflict. So, once it’s begun, how do you stop the wars … Read more
Mary considers herself to be a good manager. Whenever one of her employee’s is struggling with an assignment she swoops in to help them put things into … Read more
Chazz Palminteri wrote the wonderful screenplay, a favorite of mine, A Bronx Tale. The film is set in the 1960s and chronicles several life events of a … Read more