I just read an article about a car lube center that used a stamp program to encourage repeat business. At first, they gave all new customers a card with … Read more
Building a Better Workforce by Measuring Impact of Hire
Think about the times you’ve planned to make a major purchase, eat at a new restaurant, or visit a vacation destination. Chances are you did research, … Read more
Women Ask: “What’s Possible For Me?”
My life is similar to many other women today: I am a breadwinner, wife, mother, and friend. But one day, while being pulled by these competing priorities, … Read more
Hiring Wisdom: Resolving Workplace Conflicts
According to recent reports, managers spend over 35 percent of their time dealing with workplace conflict. So, once it’s begun, how do you stop the wars … Read more
Why We’re So Afraid Of Feedback
Mary considers herself to be a good manager. Whenever one of her employee’s is struggling with an assignment she swoops in to help them put things into … Read more
Are You Wasting Your Talent?
Chazz Palminteri wrote the wonderful screenplay, a favorite of mine, A Bronx Tale. The film is set in the 1960s and chronicles several life events of a … Read more
6 Mistakes Managers Make That Drive Their Employees Crazy
If you haven’t worked for these managers, you’ve heard about them. Employees buzz about these bosses over lunch, complain about them around the water … Read more
How to Engage and Retain Your Millennial Workers
Millennials make up 35% of the work force. In 2020, that number will hit 50%. Although perks are enough for some, millennials, particularly those with a … Read more
How Managers Can Get Better Results by Asking Better Questions
A manager’s ability to bring out the best in their direct reports is hugely affected by whether they engage them in conversations about what they, the … Read more
The 7 Pillars of Successful People Analytics Implementation
Gone are the days when finding a job involved walking into a business with a WordPerfect resume in hand. Prior to social media networking, cloud, mobile … Read more