“Before I would go into a room and make sure it was clean. Now I look for an opportunity to WOW my guest.” That was a statement from a housekeeper in Hong … Read more
Why You Should Consider the “High Commitments” Over High Potentials
Within progressive organizations, high-potential (HIPO) employees have been the mainstay of many talent management and succession planning system. Their … Read more
Three Performance Tactics to Help Your Company Grow
Today one of the key challenges most companies face is being able to scale rapidly while still keeping their innovative startup edge. Startups have few … Read more
Transformational Talent – Who Are They And Why Do We Care?
Just like you, I have seen a lot of unique situations as a recruiter. In fact, we live the ultimate reality TV show daily. Sometimes the content is … Read more
6 Steps to Bringing Your Performance Management Into the 21st Century
The purpose of a business is to create customers. Sharper performance results in more and happier customers Thus, we aim to optimize performance, hence the … Read more
Whom Does Your Company Serve?
Recognize This! –Organizations need to provide strong links among stakeholders to ensure that all can benefit from the business. The Marketplace radio … Read more
How To Become A Superboss In 4 Steps
Some leaders don’t just build successful organizations; they also attract, train and cultivate the next generation of exceptional leaders. … Read more
Are ‘stay interviews’ the key to improving retention at your company?
A key to achieving success in human capital management is maintaining some control over employee turnover. It’s hard to run a profitable business if your … Read more
Are Your Leaders Still Practicing Command and Control?
They used to say in the industry: location, location, location. I say people, people, people; you invest in stores, you invest in events, but investment in … Read more
Building A Positive Culture In An Atmosphere of Fear
Recognize This! – A strategy that includes evidence-based business cases and ground-up moments of positivity can help shift companies away from leaders who … Read more