I don’t want to keep beating on the Juan Williams-NPR firing fiasco, but there are a few loose ends to tie up before we move on. Loose End No. 1: NPR … Read more
A People Management Lesson From Bill Clinton: It’s the People, Stupid
When Bill Clinton was strategizing his successful presidential run in 1992, his campaign came up with three topics to help focus his message, especially in … Read more
Intuition and Instinct: Qualities That Can Help Make You a Better Manager
“Often you have to rely on intuition.” — Bill Gates Whether you call it a hunch, a gut reaction, or just a feeling, intuition is real and … Read more
From the Energy Files: The Power of Optimization vs. Maximization
In most employee survey work, we work with scales, questions and indices that focus on maximization as the goal. Employee satisfaction or engagement, for … Read more
Why Good Strategies Fail: How Much Do Your Employees Really Care?
There are many reasons that good strategies fail. They range from poor communication, lack of alignment, difficulty with change, underestimating resources … Read more
How to Build Effective Frontline Managers
By David Creelman and Steven Hunt, PhD and SPHR It’s often said that employees don’t quit companies, they quit managers. Although there’s often a lot of … Read more
HR Study: Fundamental Rethinking of How to Manage the Workforce Needed
Three years from now can seem like geologic time for so many global companies still picking their way through today’s economic morass. Yet HR leaders of … Read more
New Reports Offer View of Coming Global Workforce Challenges
Three years from now can seem like geologic time for so many global companies still picking their way through today’s economic morass. Yet HR leaders … Read more
Measuring Performance Across Your Total Workforce
Quality of hire is always a subject of much debate. Some argue that most of the measures in use actually measure the quality of the hiring process versus … Read more
From the Energy Files: The Power of Fast and Frequent Coaching
The majority of employee survey work is done once a year, or in fact, every two years. This is an odd cycle given that financial data, sales data, and … Read more