Managers, you may not even realize your behavior is having such a demoralizing impact on your team. These four (4) traps, when they take place repeatedly, … Read more
Giving Thanks: Yes, It REALLY Can Contribute to the Bottom Line
“Piglet noticed that even though he had a Very Small Heart, it could hold a rather large amount of Gratitude.” — A.A. Milne, British author of Winnie the … Read more
Here’s What Happens When Your Message Doesn’t Get to the Back Row
We all love a good story — so much that when there isn’t one, we’ll create it. A number of years ago, I was working with an organization that, like most … Read more
Coming Down To Earth, or How Do You Handle Overconfident Employees?
Recently the Program for International Student Assessment (PISA) released its survey of math, science, and reading skills of 500,000 15-year-olds across … Read more
Learning to Love Work Again – It’s All About Employee Energy
“How’s your energy level?” can sound a bit too new-age for the numbers-minded business world. Yet “energy” is one of the (if not the primary) indicators of … Read more
You Don’t Have to be a “Best Company to Work For” to be a Best Company
Why do organizations try to become recognized as a “Best Company to Work For?” Is it for the prestige? Perhaps. Being recognized as a “Best Company to Work … Read more
Why Employees Really Quit – and the 2 Things That Will Keep Them
Last week I wrote about a Salary.com survey showing that even though employees report being happier in their jobs, more of them are reportedly looking for … Read more
Making Sure Things Are Done Right vs. Doing the Right Things
I was recently working with a client and went to visit to a competitor’s store to see about recruiting some potential employees. When I got some great … Read more
Is Zappos Zapping of Job Listings Really Smart – or Fair?
I’m a fan of Zappos. I like the customer service model. I like their blog. I visited their headquarters near Las Vegas before most people knew the company … Read more
Manager’s Mantra: Walk the Talk, Give Credit, Admit When You Don’t Know
“No one thought it was a great idea, especially my boss. They finally gave in because I pushed so hard. Well you know what? It was the best and most … Read more