When you have an open position to fill, do you look to your current employees and promote from within, or do you hire a candidate from outside of the … Read more
6 Essential Leadership Responsibilities that Build Effective Teams
By Jeff Wolf Everybody in business, at one time or another, and probably more than once, has witnessed the results of poor leadership: listless and … Read more
How One Franchise Is Building a Systemwide Culture of Engagement
The world of franchising is exploding as more and more franchised brands and concepts emerge each year. Sadly, in many of those organizations, there exists … Read more
Want More Productivity? Maybe It’s Time For Rethinking the Work Week
If you’re a full-time worker in America, chances are you’re not getting enough sleep. That’s according to the American Time Use Survey, which examined … Read more
Lesson From Apple: A Manifesto Beats a Mission Statement Any Day
Is there a difference between a mission statement and a manifesto? Yes and no. Their intentions may be the same but that’s where the similarity ends. In … Read more
3 Engagement-Enhancing Conversations Every Manager Should Have
In Three Critical Conversations That Boost Employee Engagement, we described three types of conversations that provide managers with valuable information … Read more
Hiring Wisdom: In Case You Don’t Know It, Attitude Is Everything
Most managers hire for skillset and hope for mindset. Therefore, only 9 percent of all new hires fail because they cannot do the job. However, it also … Read more
When It Comes to Employee Wages, We Just Need to Do the Right Thing
“This pay initiative is an important part of our strategies to continue attracting and retaining the best talent in order to deliver a great shopping … Read more
Weekly Wrap: What Logical Lessons Managers Can Learn From Mr. Spock
Mr. Spock has died. He lived long, and prospered. Of course, Star Trek‘s Mr. Spock, the character, will still be around because fictional people … Read more
FLSA Changes Could Make Many Retail Managers Non-Exempt Employees
By John E. Thompson Expectations are that the U.S. Labor Department’s proposed regulations re-defining the federal Fair Labor Standards Act‘s … Read more