Last week in Lost Knowledge — What Are You and Your Organization Doing About It? — we discussed what “lost knowledge” is, its effects on … Read more

Last week in Lost Knowledge — What Are You and Your Organization Doing About It? — we discussed what “lost knowledge” is, its effects on … Read more
Careers today aren’t what they used to be. After serving in the Army and attending college, my father started his career in the early 1960s as a high … Read more
I watched “60 Minutes” a few weeks ago and one segment really caught my attention. A group of men, most in their late 50’s and early 60’s that had worked … Read more
Employers of hourly labor in industries including fast-food dining, retail, and contact centers often struggle with high turnover, and the associated costs … Read more
Or why HR metrics need to focus on helping managers to improve their people management decision-making For at least the last decade, HR departments around … Read more
Question: What if all the best employees you ever had never left? Answer: Your business would be extraordinarily successful! Still, most experienced … Read more
In part 1 of this article I highlighted the many reasons why prioritizing positions, employees, and business units was necessary, and how it could … Read more
Why HR Must Prioritize Its Internal Customers Prioritization is one of the highest-ROI practices available to HR leaders, but unfortunately most in HR have … Read more
They didn’t do anything special for your birthday. They didn’t remember your anniversary. And after you invested so much time, they didn’t take your … Read more
Here is a heads-up alert for you: be prepared because not only will the infamous “War For Talent” be returning to impact your firm, but it is already … Read more